Home

About Us

Services

Our Doctors

Patient Satisfaction Survey

Educational Programs

Virtual Tour

Activity Report

Health Corner

Job Offerings

WebMail

Contact Us

Search:

 

      

       Since Hospital Hayek is always after improvement and advancement, the management has issued a survey that gives its patients the opportunity to comment about the services provided, the staff and the overall atmosphere in general.

       Therefore, it would be a great pleasure for us to note any observations you have to make about the current status of the hospital.

1. Was this your first time as a patient at Hayek Hospital?
Yes
No
2. Have any of your relatives or friends ever been patients in this hospital?
Yes
No
 3. How did you select Hayek Hospital?
My doctor insisted
My doctor recommended
Doctor gave options
Personal selection by me
I insisted, doctor agreed
Insurance mandated hospital
Emergency brought me here
Other
 4. What is the specialty of the doctor who admitted you to this hospital?
General/Family/Internal
Pediatrician
OB/GYN
Ear, Nose, Throat
General Surgery
Neurosurgery
Urology
Orthopedic
Cancer/Tumor
Other
5. What was the duration of your stay in the hospital?
1 to 3 days
4 to 6 days
7 or more
 6. What type of unit were you in for most of your stay?
Surgical
Maternity
General Medical
Intensive/Critical
Rehabilitation
Pediatric/Children
Other
7. Hayek Hospital has the
  Strongly Disagree Neutral Strongly Agree
Highest quality doctor staff in the area... -3 -2 -1 0 +1 +2 +3
Highest quality nursing staff in the area... -3 -2 -1 0 +1 +2 +3
Most up-to-date medical equipment -3 -2 -1 0 +1 +2 +3
Most up-to-date facilities in the area -3 -2 -1 0 +1 +2 +3
8.DURING THE REGISTRATION PROCESS
  Strongly Disagree Neutral Strongly Agree
The person who handled my registration was polite and friendly... -3 -2 -1 0 +1 +2 +3
9. PHYSICIAN STAFF
  Strongly Disagree Neutral Strongly Agree
My doctors were skilled and experienced...
My doctor was kind and caring...
10. COMMUNICATIONS
  Strongly Disagree Neutral Strongly Agree
I was never unnecessarily awakened (by the staff) during the night...
Tests and procedures were completely explained to me...
11. NURSING STAFF The nurses were skilled in the care they provided me...
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
12. NURSING STAFF The nurses were responsive when I called...
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
13. YOUR GENERAL EXPERIENCE WITH Hayek Hospital How important are each of the following reasons for you to have chosen Hayek Hospital. LOCATION?
Extremely Important
Very Important
Relatively Important
Somewhat Important
Not Important
14. YOUR GENERAL EXPERIENCE WITH Hayek Hospital How important are each of the following reasons for you to have chosen Hayek Hospital. Family/Friend's recommendation?
Extremely Important
Very Important
Relatively Important
Somewhat Important
Not Important
15 YOUR GENERAL EXPERIENCE How important are each of the following reasons for you to have chosen Hayek Hospital. Past Experience?
Extremely Important
Very Important
Relatively Important
Somewhat Important
Not Important
16. YOUR GENERAL EXPERIENCE How important are each of the following reasons for you to have chosen Hayek Hospital. Cost?
Extremely Important
Very Important
Relatively Important
Somewhat Important
Not Important
17. OPTIONAL BUT VERY IMPORTANT Will be kept strictly confidential. Please select your age group.
Less than 18
18 to 24
25 to 34
35 to 44
45 to 64
65 or older
18. OPTIONAL BUT VERY IMPORTANT Will be kept strictly confidential. Please indicate your gender.
Male
Female
19. Overall level of satisfaction with the medical care received at Hayek Hospital
            Expected Level of Service             Actual Level of Service
Excellent Medical Care Excellent Medical Care
Very Good Medical Care Very Good Medical Care
Satisfactory Medical Care Satisfactory Medical Care
Poor Medical Care Poor Medical Care
Unacceptable Care (explain) Unacceptable Care (explain)
20. Please indicate if you chose Hayek Hospital because of a specific service offered..
No
Yes (Specify Service)
21. If I were to describe my experience to the Administration of Hayek Hospital, I would say...

Back to the top          

                                                                 

Copyright © 2005 Georges G. Hayek. All rights reserved